customer relationship
time-management
customer-oriented communication, pt, time-management
coaching of presentation-techniques
selfmanagement, teammanagement for female leaders
training of 120 user help desk employees, executive management coaching, time and personal management, conflict management
time and personal management skills, emotional intelligence, effective presentation technique
presentational skills, fundamentals of good communication, conflict management
moderation training
speed-reading
rhetoric and discussion training
diverse topics
speed-reading
project management for multimedia
personal management
time management via internet
rhetoric, memory and concentration training, negotiation with employees, customer contact training, persuation by body language, self and time management
presentation techniques for trainees
executive coaching
presentation training
WBT conception, project management
phone contact with customers in call centers, speed-reading
executive coaching, organisation consulting (organisation design and process) introduction project management, training time management und work plan
employee recruiting, human resource development, organisational development
presentation training for students
rhetoric and discussion training for women
organisation development
speed-reading, memory and concentration training
telephone skills for the user help desk
conflict management, mental fitness
telephone training
telephone skills for the user help desk,
also as flying coach